Privacy Policy

1. Information We Collect

When you visit protecvault.com, we may collect:

• Contact information — name and email when you use our contact form
• Usage data — pages visited, time on site, and referral source through privacy-respecting analytics
• Device data — browser type, operating system, and screen resolution for website optimization

We do not collect payment information. All purchases are processed securely through Amazon.com.

2. How We Use Your Information

• Respond to your inquiries and support requests within 24 hours
• Improve our website, product descriptions, and user experience
• Send product updates and collector tips (only if you opt in)
• Analyze anonymous website traffic to improve page performance

3. Information Sharing

We never sell, rent, or trade your personal information to third parties for marketing purposes. We may share data only with:

• Analytics providers (anonymized usage data only)
• Email service providers (only if you subscribe to our newsletter)
• Law enforcement (only if legally required)

4. Cookies & Tracking

We use:

• Essential cookies — required for site functionality (cannot be disabled)
• Analytics cookies — help us understand traffic patterns (can be disabled in browser settings)

We do not use advertising cookies or third-party tracking pixels.

5. Amazon Purchases

When you click “Buy on Amazon,” you are redirected to Amazon.com. Amazon processes all payments, shipping, and returns under their own Privacy Policy. We do not have access to your payment details.

6. Data Security

Our website is served over HTTPS with TLS encryption. We host on Vercel's enterprise-grade infrastructure with automatic security updates. However, no internet transmission is 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete your personal data from our systems
• Opt out of any marketing communications

To exercise these rights, email support@protecvault.com. We respond within 48 hours.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us immediately.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the updated policy.

10. Contact Us

For privacy questions or data requests:

• Email: support@protecvault.com
• Response time: Within 48 hours